FSBO Scripts For Real Estate Agents
September 19th, 2006
Following is a collection of FSBO scripts accumulated over the years. Some are better than others, but all may be useful to you. Do you have others that work for you?
Hi. My name is _________. I am a professional Real Estate agent with ____________. You know I am a professional because I am one of the first individuals to call about the (Home, Condo or Lot etc.) you have just put on the market. Over the next few weeks you will most likely get many calls from many other Realtors who are just not as informed about the local Real Estate market as I am. When you get serious about selling - I’m here and I care - give me a call.
The above script says much with very little. It portrays you as a professional. It shows that you are not only on top of the Real Estate market - but subtly shows that you are one of the very few that are. You also become sort of a prophet – prophesying about the upcoming calls from less informed agents. The key here is to remain in contact.
Hi. My name is _________. I am a professional Real Estate agent with ____________. I really care about Real Estate in this area. I enjoy staying informed of what properties are available in the area. Could I do a quick tour of your property so I could see what you have available.
This works best by stopping by. The disadvantage is the time it takes to drive, rap on the door, and take the tour. The advantage - how many agents care enough to do this. Once you are walking through the property, laughing, complementing the home seller you are developing great rapport. At this moment you are in a prime situation to eventually list this home. Stick with them.
Hi my name is ____. I understand you have a home for sale. Are you aware of the liability you are assuming by trying to sell it yourself?” Given a pause or other indication that the home seller is not sure what you are talking about. The agent continues, “I have been selling Real Estate professionally for years now. I may have some knowledge that could really help you avoid some problems. I believe it would be worth fifteen minutes of your time to let me more fully explain some of these issues and ways to avoid problems. Does Thursday or Friday night work best?
This is a direct and no-nonsense approach. Before attempting this approach I would recommend you have a great understanding of local real estate law so that you come across not as an angel of fear and threat but rather as a concerned and informed consultant – wanting to help.
Hi my name is ____. I work with the best (or biggest, or most producing, or whatever else may be applicable) Real Estate company locally, _______ (Company Name). Can I ask you a couple of quick questions about your property?
- How long have you had your home on the market?
- What are you doing to market your home?
- How did you come up with the asking price?
- Why did you choose to try to sell it yourself rather than have help?
- How long will you try to sell it “By Owner” before you allow me to sell it? (Or if less bold you could say -before you considering listing with a Realtor)
In using this script you must listen to the answers. If the seller hears that you really don’t care about the answers you are short changing yourself. The answers the seller provides to you about these questions will provide you with powerful directional insights for you next move. For instance, if the seller indicates they came up with the asking price because a property sold down the road for roughly the same price - you could inquire further about the other property, explain the power of having a full blown list of sold comparables, and offer to bring it over. Or if the seller indicates that they are using signs and newspaper ads to market their property you could point out what you do to market and sell your listings.
Another question and answer approach that has worked successfully:
Hi, my name is ____ I’m with ____ (Company). I love to show homes. I understand you have a home on the market. Could you describe your property to me?
- Who will the home most likely attract - seniors, young couples, families?
- What benefits does your home have that others may not?
- Are there any other homes nearby which are also for sale?
- This sounds interesting - Could I come and take a quick walk through Thursday or Friday evening so I can see specifically what you have available?
This approach has worked best when you can be the first Realtor contact. At first these home sellers are proud of their property, they’re willing to talk about it with anybody. After 5 or 10 agents have called you are less likely to get the answers you are searching for.
Here’s another:
I understand you have a house to sell. My Name is ____ with ____. What questions do you have about selling a home that I could help answer for you?
If they start asking questions - perfect. If not - or - if they respond, “I don’t have any questions or we’re fine thanks” - Probe further:
- Do you have any questions about the new earnest money agreement? (They have made some important changes recently)
- Are you comfortable with how you have priced the home?
- Would a list of recently sold comparables in your area help?
- You are probably aware that you must select a title company to handle the closing. There are a few things you might want to consider before deciding…
It is important not to make the seller look stupid here. Although there are agents who purposefully do just that. Rather, it’s probably best to offer sincere help while simultaneously suggesting points of the sale process that they may not have thought about.
The most important part of marketing to FSBOs, or marketing to anyone for that matter, is finding something that fits you. Figure out what works best for your set of strengths and weaknesses and become an expert at that approach. Of course, part of perfecting is experimenting with new twists.
Good luck!
